Get
Support
Your business continuity is our business.
We look after your IT solution 24/7, to help you catch security issues and other problems before they impact your work.
And, we have a full support team here ready to help you. Existing clients can raise or track a support ticket below.
If you’re a new client, or an existing client setting up a new computer, scroll down to download our starter software.
Raise a support ticket
Track a support ticket
Our Support Process
When you lodge a support request with us, it goes straight to one of our Australian team.
They’ll be in touch with you within 2 business hours, and they’ll deal with you from your first enquiry through to resolution.
Our team are here to make sure you don’t just get great service, but feel comfortable with the work we’re doing.
IT can be complex, but we always strive to make it easier for you.
